Refund & Cancellation Policy

REFUNDS
At Liza Cosmetics Line, all sales are final. If issue occurs such as theft, loss, and damage contact lizacosmeticsline@gmail.com to see if you are eligible for a refund. 

If the customer receives an incomplete or damaged order, they are required to provide photographic evidence, including pictures of the box, label, packaging materials, and the product, to verify the shortage or damage. The evidence must be retained until the issue is resolved. Coverage may be denied if evidence is not provided.

By making a purchase from our store, you agree to our no cancellation and no return or exchange policy. All sales are final. We do not accept cancellations, returns, or exchanges for any reason. We strongly encourage you to review your purchase carefully before completing your transaction. Please note that the key ingredient list is provided on our website, and customers with allergies to any listed ingredient should refrain from purchasing the product. Once your purchase is complete, it cannot be canceled or returned. If you have any questions or concerns about your purchase, please contact our customer service team before completing your transaction. We reserve the right to refuse service to anyone who attempts to dispute this policy with their bank or financial institution.