FAQs

 

 Frequently Asked Questions

What is your processing time?

We make every effort to ship orders out promptly. Keep in mind all products are fresh, and prepared in small batches as you order. Please allow up to 1-14 business days, not including weekends and holidays to receive an email with your tracking number. 

UPS and USPS carriers are available.

Are your products safe for all skin types?

Yes. All of our products are safe for all skin types. If you have a skin condition, please consult with a doctor before use. 

What is your exchange policy?

We strive to ensure that our customer's are satisfied with their purchase. If there is an issue with your order, please let us know within two days of delivery. Due to the nature of our products we are unable to process refunds, returns, or exchanges.

What if I want my order canceled?

Once you place your order, you cannot cancel it. No exceptions!

CUSTOMER RESPONSIBLE FOR ALL SHIPPING COSTS INCLUDING CUSTOMS FEES WHEN APPLICABLE

*These statements have not been evaluated by the food and drug administration. These products are not intended to diagnose, treat, cure, or prevent any disease(s).

Liza Cosmetics Line is not responsible for any damage resulting from the use of any product on our website. By purchasing items on www.lizacosmeticsline.com you are fully aware of our disclaimer and use products at your own risk.

An allergy patch test is recommended if there is any doubt or history of skin sensitivity.

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